Refund Policy

If you are unhappy with your purchase, you are welcome to return your items for a Store Credit or if you would like a full refund you will have to return your items in the original condition and pay for the shipping fee for it to be sent back. Store Credits expire after 12 months and can be used on any item/s on out website.

- Items will only be accepted if returned in 100% original condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan.

- Customers must cover the postage cost to send the item back to us.

- It is recommended that you use a traceable delivery method for all returns to ensure your delivery is safely returned to us. We are not responsible for any loss or damage to parcels returned to us.

- Items which do not satisfy the above Conditions of Return for our change of mind policy will not be accepted and the customer will be notified.

- Returns must be sent back to us within 30 days of purchase.

 

Faulty Items

If you think you have received an item that is incorrect to the one ordered or with a manufacturing fault - please email our Customer Service team as soon as possible at boofitboutique@outlook.com.au  and attach 2-3 clear photos of the fault you are seeing. If the garment is found to have a manufacturing fault, we are happy to organise a free returns label for you to return the item for a refund, store credit or direct replacement.

Please note that BooFit Boutique does not accept returns for garments which have been damaged during wash or wear and tear.