When processing your payment and completing your order with us, you are accepting the following terms and conditions regarding the shipment and delivery of your purchase. 

All orders are processed and packed within 24 hours of placement.

Orders placed on a weekend will be sent out Monday morning. 

Next day delivery Gold Coast region*:
Orders placed before 11am will be processed on the same day and will be delivered on the following day. 

• Delivery times may vary depending on your suburb and the delivery service.
• Next business day delivery is subject to the delivery address being within our eligible Gold Coast delivery area.

Australian domestic Express:
1-3 Business days*

Australian domestic standard:
3-7 business days*

International - New Zealand 

• Express: 4–6 business days*
• Standard 6-10 business days*

International - rest of the world 
7+ Business days*

*Please note, that shipping is outside of our control, and we cannot be held accountable for any delays in shipping.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

If your tracking shows that your parcel has been delivered but you cannot locate it, please check with household members, neighbours and your nominated delivery location before contacting us.

Incorrect Shipping Address

Please ensure your shipping details are correct before completing your order.

If you have entered an incorrect address, please contact us as soon as possible. We will do our best to update your address before your order is dispatched, however, we cannot guarantee that changes can be made once an order has been processed.

If an order is returned to us due to an incorrect or incomplete address, additional postage costs may apply to have the order resent.

Lost or Delayed Parcels

Once your order has been dispatched, it is in the hands of the delivery carrier. While we will always do our best to assist you, BooFit Boutique is not responsible for delays caused by the courier, incorrect address information, customs or circumstances outside of our control.

If your parcel appears to be lost or significantly delayed, please contact us and we will assist you in contacting the relevant carrier.

 

If you have any queries, please contact us at customercare@boofitboutique.com.au