Shipping policy

Shipping Policy

At BooFit Boutique, we want to make sure your order gets to you as quickly and safely as possible. Please see our shipping information below.

Australia-Wide Shipping

We offer Australia-wide shipping on all orders.

Orders are processed within 24 hours after your order is placed.

Standard shipping

Generally takes 1-4 days for QLD and for all other states 2–7 business days from dispatch.

Express shipping

Generally takes 1–3 business days from dispatch.

Delivery times may vary depending on your location and the courier service.
Please allow additional time during sale periods, collection launches, public holidays and other busy periods.

New Zealand Shipping

We offer shipping to New Zealand.

Orders are processed within 24 hours after your order is placed.
Standard shipping generally takes 6–10 business days from dispatch.
Express shipping generally takes 4–6 business days from dispatch.
Delivery times may vary depending on your location and the courier service.
Any customs duties, taxes or import fees charged by New Zealand customs are the responsibility of the customer.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

If your tracking shows that your parcel has been delivered but you cannot locate it, please check with household members, neighbours and your nominated delivery location before contacting us.

Incorrect Shipping Address

Please ensure your shipping details are correct before completing your order.

If you have entered an incorrect address, please contact us as soon as possible. We will do our best to update your address before your order is dispatched, however, we cannot guarantee that changes can be made once an order has been processed.

If an order is returned to us due to an incorrect or incomplete address, additional postage costs may apply to have the order resent.

Lost or Delayed Parcels

Once your order has been dispatched, it is in the hands of the delivery carrier. While we will always do our best to assist you, BooFit Boutique is not responsible for delays caused by the courier, incorrect address information, customs or circumstances outside of our control.

If your parcel appears to be lost or significantly delayed, please contact us and we will assist you in contacting the relevant carrier.

Pre-Orders

If your order contains both in-stock items and pre-order items, your order may be shipped together once all items are available unless otherwise stated.

Pre-order estimated dispatch dates are provided on the relevant product page and may be subject to change.

Order Changes & Cancellations

Once an order has been placed, we begin processing it as soon as possible. If you need to make a change or cancel your order, please contact us immediately.

We cannot guarantee that changes or cancellations can be made once an order has entered the processing or dispatch stage.